TMS and WMS implementation is often seen as a way to improve transparency, automate logistics processes, and reduce errors. In practice, however, the result depends not only on the system itself, but also on process quality, integration, data, employee readiness, and the overall management approach.

This survey will help identify how actively companies use TMS and WMS, what results they achieve after implementation, whether they face hidden costs, and at which stages the main challenges occur — during implementation, operation, or integration.

Share your experience. Your answers will help us better understand which factors truly determine the effectiveness of TMS and WMS and how ready companies are to use these systems not simply as automation tools, but as part of an integrated logistics management system.